MODULE 16 / COMMUNICATE

Every visitor,
a conversation you can answer.

Put a chat bubble on any client website in the client's colors, with their greeting. An AI first reply can answer straight away and hand off to a person, and every chat lands in the unified inbox. Live chat is included in RevGrow, and each client account runs it under your brand.

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RevGrow Live chat widget settings with brand colour, greeting, behaviour toggles and an embed snippet, beside a live preview of the chat bubble on a clinic website where an AI first reply offers appointment times and a talk to a person option.
Live chat in RevGrow. On your installation, this screen wears your name, logo and colors.

WHAT IT DOES

From the website
to the inbox, in one step.

01

Embed on any website

Copy one script tag onto the client's site and the chat bubble appears. It works on any website that lets you add a snippet, whatever it was built with.

02

Branded per client

Each widget has its own brand colour and greeting, set for the client it belongs to. Visitors see the client's look, not a generic chat tool.

03

Familiar chat bubble

Visitors get the chat bubble they already know how to use, with the team's photos and typical reply time shown when you turn them on.

04

Lands in the unified inbox

Chats arrive in Conversations alongside email, texts and calls. The team answers from the same inbox it already works in.

05

Visitors become contacts

Ask for a name and email before the chat starts, and the visitor is saved as a contact. The conversation stays on their record for whoever follows up.

06

AI first reply

Let AI answer first so visitors are not left waiting, then hand off to a person. Visitors can ask for a person at any point in the chat.

07

Triggers automations

Start a workflow from a new chat, such as a website chat lead workflow that tags the contact, notifies the team or sends a follow-up.

08

No per-conversation pricing

RevGrow does not charge for each chat. Put the widget on as many client sites as you need and answer every conversation.

A CLOSER LOOK

What the widget settings
are showing you.

01

Branding for the client

Choose which client the widget is for, pick a brand colour from the swatches or enter a hex code, and write the greeting visitors see first.

02

Behaviour, switch by switch

Toggles cover the AI first reply with hand-off, asking for name and email, showing team photos and reply time, starting a workflow and hiding the bubble on mobile.

03

The embed snippet

The embed code sits under the settings, ready to copy. The installs count at the top shows how many sites the widget is running on.

04

A live preview on the site

The preview shows the bubble on the client's website as visitors will see it, with the greeting, an AI reply offering times and a button to talk to a person.

HOW IT WORKS

From a snippet
to a new contact in the inbox.

01

Create the widget

Create a chat widget for the client, set its brand colour and greeting, and choose how it behaves.

02

Add it to the site

Copy the embed code onto the client's website. The bubble appears on the site as soon as the snippet is in place.

03

Answer from Conversations

Chats land in the unified inbox. Let the AI first reply handle the opening and step in when the visitor needs a person.

04

Follow up automatically

Start workflows from new chats, so every website lead is tagged, assigned and followed up without anyone copying details across.

FOR AGENCIES

Their website chat.
Your platform.

Live chat is one module in the CRM you white-label. Each client account has its own widgets, chats and contacts. You set the widgets, the team and the brand.

01

Separate client accounts

Widgets, chats and the contacts they create stay inside that client's account. One client's visitors never appear in another client's inbox.

02

A widget for every site

Create a widget for each client website with its own colour and greeting, and see where each one is installed.

03

Your name on the screen

Logo, colors, fonts and domains are yours. Clients set up and answer their chats in your platform.

04

Included with the licence

Live chat ships with the other modules. It is not a paid add-on, and there is no per-seat or per-conversation fee from RevGrow.

Already running chat from another CRM? Free migration covers contacts, conversations, pipelines and the rest. Email hamid@revgrow.app with the tool you use today. Keep the old tool running until you are ready.

See how migration works ↗

The conversation stays in the inbox. The brand stays yours.

FAQ

Questions about
Live chat.

How do I add live chat to a website?+

Create a widget, then copy its embed code onto the site. It is a single script tag, so it works on any website that lets you add a snippet.

Can each client have its own branded widget?+

Yes. Each widget is set up for one client, with its own brand colour and greeting. You can also show the team's photos and typical reply time in the chat.

Where do chats go?+

Chats land in the unified inbox, next to email, texts and calls. The team answers them from Conversations, and the chat stays with the contact's history.

How does the AI first reply work?+

Turn on the AI first reply and it answers visitors straight away, then hands off to a person. Visitors can also choose to talk to a person during the chat.

Are chat visitors saved as contacts?+

Yes. Turn on asking for name and email before the chat, and visitors become contacts in the CRM with the conversation on their record.

Can a new chat start a workflow?+

Yes. A new chat can start a workflow, for example to tag the lead, assign it to someone or send a follow-up. You can also hide the bubble on mobile if a site needs it.

Can I white-label Live chat, and is it included?+

Yes. Live chat is included with the other modules in the one-time licence, with no extra fee to turn it on and no per-seat or per-conversation charge from RevGrow. Your name, logo, colors, fonts and domains are what clients see.

Can you help us move from our current CRM?+

Yes. Free migration covers contacts, conversations, pipelines, workflows, calendars and the rest. Email hamid@revgrow.app with the tool you use today. Keep your current CRM running until you are ready to switch.

See how free migration works ↗

YOUR NEXT CHAPTER STARTS HERE

Your company.
Your CRM.

Join the waitlist and lock in the $799 one-time founding price. Pay once, own the code, run every client under your brand.

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Founding price for the first 50 only

$799 once, no monthly feesFull source codeUnlimited clients and seats
Prefer us to host it? A hosted plan at $97/month is coming later.