Usage and billing

What you pay for by usage

Your plan covers the software. Calls, texts, email and some AI activity are billed by usage, at the same rates I pay. No markup from me.

RevGrow is month to month. Unlimited users are included in your plan.

Usage is separate. When your business makes calls, sends texts, sends email or uses pay-as-you-go AI, those costs are added to your monthly bill at cost.

I do not mark up usage. If a carrier or provider changes a rate, I pass that change through at cost and tell you first.

You can see your usage any time inside RevGrow, under Billing.

Rates last checked Nov 9, 2026. Rates can change.

Book a demo Bring your average call and text volume.

Rates at a glanceUS and Canada

Local number: $1.15 / month
Outbound call: $0.0166 / minute
Text (SMS): $0.00747 / segment
Email: $0.675 / 1,000
Markup from RevGrow: None

Example: a small plumbing shop's month$20.04

How it works

Plan first. Usage second.

Your plan

Covers the RevGrow software, unlimited users, setup and support.

Usage

Covers the messages and calls your business actually sends, plus any pay-as-you-go AI and optional extras.

Core

Includes access to the AI Suite tools on pay-as-you-go usage.

AI Suite

Includes unlimited AI usage for the included tools, subject to fair use. Phone calls, texts and email are still billed by usage on both plans.

You can review usage inside your account. If you want spending limits, ask me and I will set them with you.

Phone numbers

Monthly rental for the number your business uses.

Item	US / Canada rate
Local number	$1.15 / month
Toll-free number	$2.15 / month

Other countries have different rates. Ask on the demo if you need numbers outside the US or Canada.

Calls

Voice is billed per minute. Partial minutes round up to the next full minute.

Item	US / Canada rate
Outbound call	$0.0166 / minute
Inbound call (answered on web, mobile or desk phone)	$0.01165 / minute
Inbound call to a US toll-free number	$0.0198 / minute
Inbound call forwarded to a US number	$0.02 / minute
Call recording	$0.0025 / minute
Call recording storage	$0.0005 / minute / month
Call transcription	$0.024 / minute
Answering machine detection	$0.0075 / call
Voicemail drop	$0.0180 / minute
Text to speech (Amazon Polly)	$0.00084 / 100 characters
Conference call (US)	$0.0018 / minute / participant

An inbound call has two legs when it is answered or forwarded. Both are billed.
Calls to Alaska and Yukon follow regional pricing, not the standard US / Canada rates above.
International forwarding uses higher international rates on the forwarded leg.
Unanswered outbound calls that never connect and leave no voicemail are generally not charged.

Texts

SMS and MMS are billed per segment. Longer messages use more than one segment.

Item	US / Canada rate
SMS outbound	$0.00747 / segment
SMS inbound	$0.00747 / segment
MMS outbound	$0.0220 / segment
MMS inbound (local)	$0.0165 / segment
MMS inbound (toll-free)	$0.0200 / segment

Carrier fees on top of SMS and MMS

Carriers add a small surcharge on top of the rates above. Amounts vary by carrier.

Carrier	SMS out	SMS in	MMS out	MMS in
AT&T	$0.0035	$0.0035	$0.0090	$0.0090
T-Mobile	$0.0045	$0.0025	$0.0100	$0.0100
Verizon	$0.0050	$0.0070	$0.0070	Not listed
US Cellular	$0.0050	$0.0100	$0.0100	$0.0100
All other carriers	$0.0042	$0.0100	$0.0100	Not listed

Not listed means no separate inbound MMS surcharge was listed for that carrier.

Optional number checks

Item	Rate
Number validation before an SMS	$0.005 / check
Spam detection on an inbound US call	$0.005 / test
Name lookup on an inbound US call	$0.01 / lookup

Text registration

In the US, carriers require businesses to register before sending application-to-person texts at scale. This is a one-time setup plus a small monthly campaign fee. These fees come from the carrier registration system, not from RevGrow.

Registration type	Daily segment limit	One-time registration fee	Monthly campaign fee
Sole Proprietor	3,000 segments / day	$22.50 (includes $3 Fast Track)	Up to $2.10 / campaign
Low Volume	6,000 segments / day	$22.50 (includes $3 Fast Track)	$1.50 to $10.50 / campaign
High Volume	600,000 segments / day	$64.00 (includes $3 Fast Track)	$10.50 / campaign

Submitting a campaign starts both the one-time fee and the monthly fee, even if the review later fails.
Delete a campaign you do not want to keep, so monthly fees stop.
The $3 Fast Track fee is non-refundable.
Resubmitting a campaign is free.

Email

Built-in email sending and receiving. Every email counts, including To, CC, BCC and forwarded mail.

Item	Rate
Email send or forward	$0.675 / 1,000 emails
Email verification	$2.50 / 1,000 checks
Dedicated sending IP (optional)	$59 / month

A dedicated sending IP is only for businesses that need one for deliverability. Most small home service businesses do not need it at launch.

Optional. Useful if your customers prefer WhatsApp. There is a monthly enablement fee plus per-message usage that varies by country and message type.

Item	Rate
WhatsApp enablement	$10 / month per account
North America marketing message	$0.0263 / delivered message
North America utility message	$0.0034 / delivered message
North America service message	First 1,000 per phone number each month free, then billed per message
User-initiated WhatsApp call	Free
Business-initiated WhatsApp call from a US or Canada business number	Not available

Utility messages sent inside an open customer service window are billed at the utility rate.
Click-to-WhatsApp ad entry conversations stay free for 72 hours.
Other countries have different per-message rates. Ask on the demo if WhatsApp is important for your customers.

AI Suite

Core gives you the AI Suite tools on pay-as-you-go usage. AI Suite makes the included AI usage unlimited, subject to fair use. Phone calls, texts and email are still billed by usage on both plans.

Included on AI Suite (unlimited, subject to fair use)

AI phone answering for inbound, outbound and website widget calls
AI text replies
AI review replies
AI writing help
The in-app AI assistant and AI content studio
AI help with your knowledge base, website pages, emails, calendar setup, page layouts and building workflows, which stays included at no usage charge

Not covered by unlimited AI

These stay usage-based even on AI Suite.

Item	How it is billed
Phone charges on AI calls	Standard call rates still apply
Texts and email	Standard text and email rates still apply
AI steps inside workflows (decide, detect intent, summarize, translate)	$0.01 / run
Third-party AI models inside workflows	Token cost by model
Custom AI agents you build	Pay-as-you-go by model and tools used
Managed AI agents	1,000 included runs / month on AI Suite, then pay-as-you-go

Core pay-as-you-go AI guide

Exact AI costs vary by model and length. These are the published unit rates.

Item	Pay-as-you-go rate
AI phone answering, speech-to-speech (Google Gemini Live models)	$0.10 / minute
AI phone answering, speech-to-speech (OpenAI realtime models)	$0.12 to $0.20 / minute
AI phone answering, standard voice engine	$0.045 / minute, plus text to speech and language-model tokens
OpenAI text to speech (standard engine)	$0.015 / minute
ElevenLabs Flash text to speech	$0.035 / minute
AI text replies	Token cost by model (input and output)
AI review replies	$0.01 per AI-assisted reply sent
AI writing help	$0.09 / 1,000 words (first 500 words free per account)
AI steps inside workflows	$0.01 / run
In-app AI assistant and content studio	Token and session cost when not on AI Suite

Fair use: unlimited means high included usage with fair-use protections. Excessive or abusive use can be limited.

Workflow extras

Most standard automations are included. Some premium triggers and actions are billed when they run.

Item	Rate
Premium workflow run	$0.01 / run after 100 free lifetime runs
Workflow volume pack: Starter	$10 / month for 10,000 runs, then $0.008 / run
Workflow volume pack: Growth	$25 / month for 30,000 runs, then $0.006 / run
Workflow volume pack: Scale	$50 / month for 65,000 runs, then $0.004 / run

Most home service setups run on standard automations. Premium runs usually appear when you connect premium apps, custom webhooks or advanced actions.

Payments

When a customer pays an invoice through RevGrow, the payment provider charges its own processing fee. That fee is paid to the payment provider, not to me.

Item	Rate
Card and payment processing	Your payment provider's own rates (for example Stripe)

Exact card rates depend on the provider and country connected to your account. I will confirm yours on the demo.

Simple examples

Examples only. Your usage will vary. Carrier fees, recordings, AI minutes and registration are called out separately where they matter.

A. Small plumbing shop

1 local number
200 outbound minutes
200 inbound minutes on mobile
1,500 SMS segments
3,000 emails
No MMS, AI minutes or WhatsApp

Line	Math	Amount
Local number	1 × $1.15	$1.15
Outbound calls	200 × $0.0166	$3.32
Inbound calls	200 × $0.01165	$2.33
SMS	1,500 × $0.00747	$11.21
Email	3 × $0.675 per 1,000	$2.03
Estimated total before carrier fees		$20.04

Carrier SMS surcharges come on top, often a few dollars more depending on the carriers your customers use. Text registration is a one-time setup cost plus a small monthly campaign fee (see example C).

B. Busier HVAC company with AI answering

On Core, pay-as-you-go AI
1 local number
300 outbound minutes
300 inbound minutes
100 of those inbound minutes answered by AI at $0.10 / minute
2,500 SMS segments
5,000 emails

Line	Math	Amount
Local number	1 × $1.15	$1.15
Outbound calls	300 × $0.0166	$4.98
Inbound calls	300 × $0.01165	$3.50
AI answering (AI portion only)	100 × $0.10	$10.00
SMS	2,500 × $0.00747	$18.68
Email	5 × $0.675 per 1,000	$3.38
Estimated total before carrier fees		$41.69

On AI Suite, the $10.00 AI line drops out of usage. The phone minutes on those AI calls still bill at the call rates above.

C. One-time US text registration

Line	Amount
Low Volume brand and campaign registration (includes Fast Track)	$22.50 one-time
Monthly campaign fee after approval	$1.50 to $10.50 / month

Usage questions

Clear answers before you switch

Do you mark up calls, texts or email?

No. I bill usage at the same rates I pay. No markup from me.

Where do I see my usage?

Inside your RevGrow account, under Billing. I can also walk you through your first month on a Zoom call.

Can I set limits?

Yes. Tell me the ceiling you want for calls, texts, email or AI, and I will set spending limits with you so usage can pause or alert before it runs away.

Why do I have to register for texting?

US carriers require A2P 10DLC registration for business texting. It reduces filtering and keeps your texts deliverable. The registration fees on this page are carrier and registration fees, passed through at cost.

What if rates change?

I pass changes through at cost and tell you first. This page shows the date rates were last checked.

Does AI Suite make phone calls free?

No. AI Suite covers the AI portion of the included tools. The phone call itself still bills at the call rates on this page. Texts and email stay usage-based too.

Are payments marked up by RevGrow?

No. Payment processing fees are charged by your payment provider.

Book a demo Bring your average call and text volume. I will estimate your usage with you.

Usage and billing

Questions about a rate?

Ask me on the demo. I would rather walk through a real month of your volume than leave you guessing.

Book a demo A practical look at your numbers.